Privacy Policy
This Privacy Policy describes how Urblay Info Serve (“URBLAY”, “we”, “our”, or “us”) collects, uses, processes, and protects your information when you access our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Introduction
URBLAY is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy applies to all users who interact with our website, services, and communication channels.
2. Information We Collect
We may collect and process the following categories of information:
a. Personal Information
- Name, email address, phone number
- Business or brand details
- Communication details provided through forms or inquiries
b. Business & Service Data
- Marketplace account information (as required for service execution)
- Operational and performance-related data
- Product and listing-related information
c. Technical & Usage Data
- IP address
- Browser type and device information
- Pages visited, time spent, and interaction behavior
d. Communication Data
- Messages, emails, and support inquiries
- Feedback and service-related communication
We collect this information only when voluntarily provided or automatically through standard website tracking technologies.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, operate, and manage our services
- To understand business requirements and deliver structured marketplace solutions
- To communicate with users regarding services, updates, or inquiries
- To improve website functionality, performance, and user experience
- To conduct internal analysis and optimize service delivery
- To comply with legal, regulatory, or contractual obligations
We do not use personal information for purposes unrelated to service delivery without user consent.
4. Legal Basis for Processing
We process personal data based on:
- Consent provided by the user
- Contractual necessity for service delivery
- Legitimate business interests, including service improvement and communication
- Legal obligations under applicable laws
5. Data Sharing & Disclosure
URBLAY does not sell or trade personal data.
We may share information only in the following situations:
- With authorized team members or service providers for service execution
- With marketplace platforms (e.g., Amazon, Flipkart, Walmart, etc.) when required for account management
- When required by law, regulation, or legal process
- To protect rights, safety, or operational integrity
All third-party interactions are limited to what is necessary for service delivery.
6. Data Retention
We retain personal and business data only for as long as necessary:
- To fulfill service obligations
- To comply with legal and regulatory requirements
- To maintain business records
Data no longer required is securely deleted or anonymized.
7. Data Security
URBLAY implements appropriate technical and organizational measures to protect data, including:
- Controlled access to sensitive information
- Secure communication channels
- Internal data protection practices
While we take reasonable precautions, no system is completely secure. Users share information at their own discretion.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance.
Cookies may be used for:
- Website functionality
- User preference storage
- Analytics and performance tracking
Users can control or disable cookies through browser settings. Disabling cookies may impact certain website features.
9. Third-Party Services
Our website and services may involve third-party tools or platforms, including:
- Analytics services (e.g., traffic analysis tools)
- Marketplace platforms (Amazon, Flipkart, Walmart, etc.)
- Communication tools
These third parties operate under their own privacy policies, and URBLAY is not responsible for their data handling practices.
10. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Request data portability
Requests can be made by contacting us using the details provided below.
11. International Data Transfers
As part of service delivery, data may be processed or accessed in different locations.
We ensure that appropriate safeguards are in place to protect data during such transfers.
12. Children’s Information
URBLAY does not knowingly collect personal information from individuals under the age of 18.
If such data is identified, we will take appropriate steps to remove it.
13. Updates to This Policy
We may update this Privacy Policy periodically.
Users are encouraged to review this page to stay informed about how their information is handled.
15. Third-Party Platforms
This website may reference third-party platforms such as Amazon, Flipkart, Walmart, and JioMart. All trademarks and logos belong to their respective owners. Urblay is an independent service provider and is not officially affiliated with these platforms unless explicitly stated.